Canada Border Services Agency

Admin Portal + Mobile App

The CBSA Mobile App project aimed to modernize how border officers access information in the field. Designed for use across airports, land crossings, and inspection zones, the mobile app delivers real-time access to shipment data, traveler information, and enforcement tools.

Client

Services

Front-End Designer Product Startegy

Industries

Government, Public Safety

Date

2019-2022

UX design concept by Tony Dosen, HintonX studio, Ottawa

Outcome: HintonX supported the end-to-end experience design for this secure mobile platform. The focus was on improving usability, ensuring accessibility compliance, and aligning functionality with operational needs. Through iterative testing and close collaboration with border officers, the final product helped reduce friction in day-to-day enforcement activities and improved field decision-making.

Outcome: HintonX supported the end-to-end experience design for this secure mobile platform. The focus was on improving usability, ensuring accessibility compliance, and aligning functionality with operational needs. Through iterative testing and close collaboration with border officers, the final product helped reduce friction in day-to-day enforcement activities and improved field decision-making.

1VALET

100

Canada Border Services Agency

Toldya

Innodata

Hinton Bookstore

Innovation, Science and Economic Development Canada (ISED)